Help

"Navigation is the key to this enterprise."
- Christopher Columbus

Since there is more than one way to surf a web site, we included several different ways for you to explore ours.

First things first

A few of the most popular services, primarily for individual citizens, are listed right on the front page of the site. You can jump directly to these services and information resources simply by pointing to the desired choice and clicking.

A quick way to get answers to some of the most common questions is to read the FAQ (Frequently Asked Questions) page. First-time visitors are encouraged to review these questions and answers.

Know what you want, but don’t know where to look?

There are several ways to explore the content of this site to find what you’re looking for. You can enter key words into the "Search" box and click "Go."

The links across the top and bottom of the page will take you to pages that are quite focused, in line with the name of the link such as "Privacy," "Security," and our "Link Policy."

At the left of the screen, you will find a list of subject categories. As you point to each one, you will find that each is the top, most general category in a hierarchy of menus. Pointing to one of these categories will cause a secondary menu to open below it. Moving your mouse pointer into this menu will allow you to click on a destination category or open yet another menu, depending on the choice. You can find everything in the site through one of these paths.

Browsers

This site was built taking into consideration older browser technologies that are still predominant throughout the Internet today. If you don’t see a menu open automatically as you point to one of these categories, it means you are using an older version of your Internet browser.

In that case, you are encouraged to upgrade your browser to the latest version so that you can take advantage of some of the modern features of the website.

To upgrade or switch to FireFox browser: http://www.mozilla.org/en-US/firefox/fx/

If you use an Opera browser, click here to upgrade: http://www.opera.com/download/.

To upgrade your Microsoft browser: http://windows.microsoft.com/en-US/internet-explorer/products/ie/home.

If you are a member of America Online, try this site: http://www.aol.com/.

Adobe AcrobatTM

As you visit the various links provided you may find information that can be downloaded. Many local governments use a .pdf format that must be opened with Adobe Acrobat ReaderTM. Click on the link http://get.adobe.com/reader/ to get instructions on how to download and install the Acrobat ReaderTM.

Error Messages

Occasionally, everyone browsing the Internet encounters error messages of one sort or another. We’ll try to explain a few of the more common ones, since the error messages themselves are often hard to understand. Each Internet error message begins with a three-digit number:

  1. 301 Moved Permanently. This means the website address has changed from the one listed in the site. Sometimes your browser will redirect to the new address automatically. If not, click on the new address shown. The editors at The Harrison County Commission try hard to maintain accurate destination links, but occasionally, we miss one. If you encounter this error message on a link you’ve followed from us, we’d appreciate it if you’d let us know.
  2. 404 Not Found. This is the most common error, and it means the Internet cannot locate the requested resource. If you have typed your destination address, the most likely thing is that you have mistyped it somehow. Correct the address and try again. If you encounter this message while following a link from harrisoncountywv.com, again, please let us know, so we can fix it.
  3. 503 Service Unavailable. If you see this message, it means the computer that you are needing to communicate with to access the resource you want is too busy to handle your request at the moment. Wait a few moments and try again.

Feedback and Contact Information

We are very interested in your experiences with us and ask you to please contact us if you have comments, suggestions, or recommendations to help make the site better. Please review the "Contact Us" link to identify who will best be able to address your suggestions or questions.

Still stuck?

For assistance, you can contact us at 1.304.624.8705, or email the Webmaster.